Guest Experience Concierge – Private Aviation

Signature Aviation plc; North Charleston (SC); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) plan

Paid time off

Training and development

Job summary

Signature Aviation plc in North Charleston, SC is seeking a Guest Experience Specialist. You will warmly welcome guests and crew, coordinating services, and delivering thoughtful hospitality in a fast-paced, aviation-forward environment.

The role requires flexibility for nights, weekends, and holidays, with duties indoors and outdoors near aircraft and ground service equipment. Strong communication and multi-tasking are essential to ensure memorable guest experiences.

Qualifications

• High School Diploma or GED required.
• 1 year of customer experience in retail, hospitality, or sales preferred.
• Valid state driver’s license required.
• Must be 18+ and eligible to work in the U.S.
• Ability to pass background checks and airport background checks.
• Must be able to drive standard or automatic transmission vehicles (preferred).

Responsibilities

• Greet guests and crews, escorting them to entrances, aircraft, or vehicles.
• Collaborate with team members and other departments to ensure timely service.
• Process guest purchases and fuel transactions per company procedures.
• Provide concierge services (hotel, transport, catering, etc.).
• Monitor flights and coordinate services with the Airside Experience Team.
• Maintain guest areas and stock amenities; ensure clean facilities.

Skills

Guest service

Multitasking

Communication skills

Attention to detail

Education

High School Diploma or GED

Tools

SIGops

SIGnet

Job description

Signature Aviation plc in North Charleston, SC is seeking a Guest Experience Specialist. You will warmly welcome guests and crew, coordinating services, and delivering thoughtful hospitality in a fast-paced, aviation-forward environment.

The role requires flexibility for nights, weekends, and holidays, with duties indoors and outdoors near aircraft and ground service equipment. Strong communication and multi-tasking are essential to ensure memorable guest experiences.