Guest Experience Concierge (Part-Time)

Valor Hospitality Partners, LLC; Brookhaven (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive salary

Team member hotel discount program

Uniforms provided

Health, dental, vision, life insurance

Job summary

Valor Hospitality Partners, LLC is seeking a friendly Guest Services Agent for the Holiday Inn Express Brookhaven, Mississippi. You will welcome guests, complete registrations, assist with reservations, and provide directions and local recommendations.

The role is part-time and involves friendly, professional service at the front desk. You will handle check-ins/outs, manage guest requests, balance cash, answer phones, and coordinate with housekeeping to ensure rooms are ready.

Qualifications

• High school diploma or equivalent experience.
• Three to twelve months in a related guest relations position preferred.
• Excellent computer and cash handling skills required.
• Ability to stand for extended periods and provide a sociable, guest-focused demeanor.

Responsibilities

• Handle guest registration, room assignments, quotes, and up-sell opportunities.
• Manage check-ins and check-outs according to hotel policies.
• Provide directions and local recommendations to guests.
• Manage phone activity and guest inquiries.
• Coordinate with Housekeeping to ensure room readiness and accuracy of folios.

Skills

Customer service

Cash handling

Front desk

Communication

Education

High school diploma

Job description

Valor Hospitality Partners, LLC is seeking a friendly Guest Services Agent for the Holiday Inn Express Brookhaven, Mississippi. You will welcome guests, complete registrations, assist with reservations, and provide directions and local recommendations.

The role is part-time and involves friendly, professional service at the front desk. You will handle check-ins/outs, manage guest requests, balance cash, answer phones, and coordinate with housekeeping to ensure rooms are ready.