Guest Experience Concierge - Luxury Senior Living

The Bristal Assisted Living; New Jersey; On-site; USD 21,000 - 26,000; Full time

Job summary

The Bristal Assisted Living in New Jersey is seeking a Concierge Greeter to create a warm, first-class impression for residents, families and guests at our busy front desk. You will answer calls, greet visitors, manage inquiries, and help maintain a friendly, safe and welcoming environment.

Weekend availability is required to support our community’s daily operations. Ideal candidates are courteous, professional, detail-oriented and proficient with MS Office; fluency in English is essential.

Qualifications

• Clear and confident speaking voice, both in person and over the phone.
• Cheerful, upbeat, positive and professional demeanor.
• Must be alert and attentive to details, situation and emergencies.
• Strong but patient and pleasant communication skills.
• Familiarity with MS Office (Excel, Word and Outlook) preferred.
• Able to communicate fluently in English, both orally and in written communications.

Responsibilities

• Answering and redirecting incoming calls with the utmost in professionalism and positivity.
• Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents.
• Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries.
• Responding to all resident, guest and team member inquiries in a polite and timely fashion.
• Ensuring all emergencies are handled promptly and appropriately.
• Keeping the front desk sign in/ sign out logs accurate and up to date.
• Performing basic computer data entry as needed.

Skills

Clear speaking voice

Cheerful demeanor

Attentive to details

Strong communication

Polite and respectful

Flexible schedule

MS Office

English fluency

Tools

MS Office

Job description

The Bristal Assisted Living in New Jersey is seeking a Concierge Greeter to create a warm, first-class impression for residents, families and guests at our busy front desk. You will answer calls, greet visitors, manage inquiries, and help maintain a friendly, safe and welcoming environment.

Weekend availability is required to support our community’s daily operations. Ideal candidates are courteous, professional, detail-oriented and proficient with MS Office; fluency in English is essential.