Guest Experience Concierge - Luxury Auto Dealership

Penske Automotive Group, Inc.; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401k savings and company match

Training and career growth

Job summary

Lexus of Orlando, part of Penske Automotive Group, seeks a friendly Greeter to warmly welcome guests and connect them with our dealership team to deliver an outstanding customer experience.

You will be the first point of contact, creating a positive impression, handling inquiries by phone or in person, and supporting sales and service teams during events and busy periods. A professional appearance and strong communication are essential.

Qualifications

• Friendly, approachable demeanor and strong communication skills.
• Ability to greet guests and connect them to the right team.
• Professional appearance and courteous behavior.

Responsibilities

• Greet customers as they arrive and speak with them by phone or in person.
• Direct customers to the appropriate dealership team members.
• Provide accurate information and assist with questions.
• Support the sales and service teams during events and peak times.

Skills

Customer service oriented

Interpersonal skills

Professionalism

Team player

Job description

Lexus of Orlando, part of Penske Automotive Group, seeks a friendly Greeter to warmly welcome guests and connect them with our dealership team to deliver an outstanding customer experience.

You will be the first point of contact, creating a positive impression, handling inquiries by phone or in person, and supporting sales and service teams during events and busy periods. A professional appearance and strong communication are essential.