Service Valet

Penske Automotive Group, Inc.; Orlando (FL); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401k savings and company match

Training and career growth

Resumo da oferta

Lexus of Orlando, part of Penske Automotive Group, seeks a friendly Greeter to warmly welcome guests and connect them with our dealership team to deliver an outstanding customer experience.

You will be the first point of contact, creating a positive impression, handling inquiries by phone or in person, and supporting sales and service teams during events and busy periods. A professional appearance and strong communication are essential.

Qualificações

• Friendly, approachable demeanor and strong communication skills.
• Ability to greet guests and connect them to the right team.
• Professional appearance and courteous behavior.

Responsabilidades

• Greet customers as they arrive and speak with them by phone or in person.
• Direct customers to the appropriate dealership team members.
• Provide accurate information and assist with questions.
• Support the sales and service teams during events and peak times.

Conhecimentos

Customer service oriented

Interpersonal skills

Professionalism

Team player

Descrição da oferta de emprego

Lexus of Orlando, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

Our Greeters are oftentimes a guest's first impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

• Proudly named to Glassdoor's Best Places to Work

• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer service experience.

• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

• Excellent communication, interpersonal, and organizational skills.

• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

• Prompt assistance to customers with courtesy, accuracy, and professionalism.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their journey.

• Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member.

• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.

• Collaboration: Support the dealership sales and service team during events, service rush hours, and as otherwise needed onsite, often during non-traditional hours.

• Technical Expertise: Capably manage telephone switchboards to handle customer calls and enter basic customer demographic information into the sales control system as required.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 38443

Position Code: 712809

Type: Full-time

Dealership: Lexus of Orlando

Location Address: 5725 Major Blvd

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.