Guest Experience Concierge – Front Desk

Remington Hospitality; Omaha (NE); On-site; USD 20,000 - 29,000; Full time

Job summary

Remington Hospitality in Omaha, Nebraska seeks a courteous Front Desk Clerk to greet guests, check them in and out promptly, and assist with pre-registration and blocking reservations. You will efficiently post charges, manage room blocks for special requests, and maintain knowledge of rates and cancellation procedures. Starting wage is $18.00 per hour.

This role requires fast reservation intake (about 2 minutes) and accurate handling of daily transactions using the Front Office system.

Qualifications

• Greet guests and provide cordial, professional service.
• Check guests in and out promptly using front desk systems.
• Manage reservations, including pre-registration and blocking.
• Handle charges and process payments accurately.
• Know hotel rates, discounts, and related policies.
• Relocation and cancellation procedures when needed.

Responsibilities

• Post charges accurately and promptly.
• Maintain working knowledge of Front Office systems.
• Handle credit card information securely.
• Block rooms for reservations with special requests.
• Take same-day reservations quickly and follow cancellation procedures.

Skills

Guest service

Check-in/out procedures

Reservations knowledge

Payment processing

Communication

Tools

Front Office system

Job description

Remington Hospitality in Omaha, Nebraska seeks a courteous Front Desk Clerk to greet guests, check them in and out promptly, and assist with pre-registration and blocking reservations. You will efficiently post charges, manage room blocks for special requests, and maintain knowledge of rates and cancellation procedures. Starting wage is $18.00 per hour.

This role requires fast reservation intake (about 2 minutes) and accurate handling of daily transactions using the Front Office system.