Guest Experience Concierge — Front Desk Pro

Brookdale Senior Living; Virginia; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages forHourly

Optional voluntary benefits including.

Optional voluntary benefits including

Tuition reimbursement

Job summary

Brookdale Senior Living is seeking a friendly Receptionist to greet visitors, answer questions, and route calls within our Virginia communities. You’ll manage mail, maintain visitor logs, and support basic office tasks in a welcoming environment.

You will be part of a team that values hospitality and resident-centered service. This role offers the chance to grow with a nationwide senior living company offering comprehensive benefits and paths for professional development.

Qualifications

• Greet visitors and answer questions in a courteous manner.
• Sort, deliver, and collect mail; maintain visitor logs.
• Handle basic office/clerical tasks and phone calls.

Responsibilities

• Greet all visitors and direct them to the appropriate residents.
• Answer phones and route calls; manage guest sign-in.
• Sort and distribute mail and assist with clerical tasks.
• Respond to resident emergencies per community protocol.

Skills

Customer service

Communication skills

Office assistance

Tools

MS Office

Job description

Brookdale Senior Living is seeking a friendly Receptionist to greet visitors, answer questions, and route calls within our Virginia communities. You’ll manage mail, maintain visitor logs, and support basic office tasks in a welcoming environment.

You will be part of a team that values hospitality and resident-centered service. This role offers the chance to grow with a nationwide senior living company offering comprehensive benefits and paths for professional development.