Guest Experience Coordinator

Brookdale Senior Living; Florida; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early wage access for hourly staff

Voluntary benefits–ID theft protection

Pet insurance

Job summary

Brookdale Senior Living is seeking a friendly receptionist to welcome visitors, manage phone inquiries, and coordinate mail and visits at our Florida community. The role supports daily operations and requires maintaining secure guest logs and basic clerical tasks.

We offer comprehensive benefits for eligible employees and opportunities for growth within a nationwide senior living organization. Walk-in interviews are common, with regular opportunities to engage with residents and staff in a

Qualifications

• Receptionist responsibilities include greeting visitors, answering questions, ensuring guest sign-ins, and routing calls.
• May handle mail, light clerical tasks, and maintain visitor logs.
• Respond to resident emergencies per community protocol.

Responsibilities

• Greet visitors entering the community and direct them to residents or staff.
• Sort, deliver, and collect mail; perform basic office/clerical tasks and maintain logs.
• Respond to resident emergencies by contacting internal/external parties per protocol.

Job description

Brookdale Senior Living is seeking a friendly receptionist to welcome visitors, manage phone inquiries, and coordinate mail and visits at our Florida community. The role supports daily operations and requires maintaining secure guest logs and basic clerical tasks.

We offer comprehensive benefits for eligible employees and opportunities for growth within a nationwide senior living organization. Walk-in interviews are common, with regular opportunities to engage with residents and staff in a