Guest Experience Concierge - Front Desk (Paid Training)

Kinseth Hospitality / Fairfield; Grand Island (NE); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

DailyPay

401k

Paid training

Paid PTO

Referral program

Hotel discounts

Job summary

Kinseth Hospitality / Fairfield in Grand Island, NE is seeking a Front Desk Clerk to welcome guests, manage check-ins and check-outs, and upsell hotel services.

You will contribute to a smooth guest experience by handling payments, coordinating with housekeeping, and providing local information. This on-site role offers stability, benefits, and growth opportunities within a busy hotel environment.

Qualifications

• Provide courteous guest service at check-in and check-out.
• Assist guests with local attractions and directions.
• Follow security procedures and protect guest privacy.

Responsibilities

• Greet, register, and assign rooms while selling hotel services.
• Ensure guest safety by following security procedures.
• Process mail, faxes, and messages efficiently.
• Record and communicate guest requests to appropriate departments.
• Answer inquiries about services and local attractions.
• Check out guests and coordinate with housekeeping.
• Post charges and handle payments per cash procedures.
• Handle reservations via telephone, computer, and written requests.
• Route internal and external calls in a friendly manner.
• Maintain front desk area and lobby cleanliness.

Skills

Customer service

Guest relations

Cash handling

Reservations

Phone etiquette

Job description

Kinseth Hospitality / Fairfield in Grand Island, NE is seeking a Front Desk Clerk to welcome guests, manage check-ins and check-outs, and upsell hotel services.

You will contribute to a smooth guest experience by handling payments, coordinating with housekeeping, and providing local information. This on-site role offers stability, benefits, and growth opportunities within a busy hotel environment.