Guest Experience Concierge - Front Desk

Lotus Management; Santa Maria (CA); On-site; USD 35,000 - 38,000; Part time

Job summary

Lotus Management is seeking a motivated individual for a hotel role in Santa Maria, CA, focusing on guest registration and room assignment. You will verify guests' payment methods and coordinate with housekeeping to manage room statuses.

Candidates should possess a high school diploma or higher, with an emphasis on excellent customer service and problem-solving skills. Familiarity with safety and emergency procedures is essential, as is effective communication with hotel personnel.

The position offers a starting salary range of $16.90 - $17.10 per hour.

Responsibilities

• Registers guests and assigns rooms.
• Assists in pre‑registration and blocking of rooms for reservations.
• Thoroughly understands and adheres to proper credit and cash handling policies.
• Knows room locations and types.
• Uses suggestive selling techniques.
• Coordinates room status updates with housekeeping.
• Takes same day and future reservations.
• Processes guest check‑outs.

Education

High School diploma or higher level education

Job description

Lotus Management is seeking a motivated individual for a hotel role in Santa Maria, CA, focusing on guest registration and room assignment. You will verify guests' payment methods and coordinate with housekeeping to manage room statuses.

Candidates should possess a high school diploma or higher, with an emphasis on excellent customer service and problem-solving skills. Familiarity with safety and emergency procedures is essential, as is effective communication with hotel personnel.

The position offers a starting salary range of $16.90 - $17.10 per hour.