Guest Experience Concierge - Front Desk

Brookdale Senior Living; Portland (OR); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages forHourly

Optional voluntary benefits including

Tuition reimbursement

Job summary

Brookdale Senior Living in Portland, Oregon is seeking a Receptionist to welcome residents and visitors, route calls, manage mail, and support front-desk operations across the community. You will handle inquiries with professionalism, coordinate basic clerical tasks, and contribute to a friendly, organized environment.

This role offers health benefits, 401(k) and opportunities for growth within a nationwide caregiving network.

Qualifications

• Greet visitors and residents as they arrive and direct them appropriately.
• Answer phones, take messages, route calls to the correct staff.
• Assist with basic clerical tasks and mail handling as needed.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Skills

Guest greeting

Phone handling

Customer service

Communication

Job description

Brookdale Senior Living in Portland, Oregon is seeking a Receptionist to welcome residents and visitors, route calls, manage mail, and support front-desk operations across the community. You will handle inquiries with professionalism, coordinate basic clerical tasks, and contribute to a friendly, organized environment.

This role offers health benefits, 401(k) and opportunities for growth within a nationwide caregiving network.