Resident-Focused Front Desk Associate

Brookdale; Columbus (OH); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages (hourly)

Job summary

Brookdale is seeking a friendly Receptionist for our Columbus community. You will greet visitors, direct calls, sort mail, and support basic clerical tasks to keep the community running smoothly. This role emphasizes hospitality, clear communication, and teamwork in a senior living environment. Extensive training and benefits accompany this position.

Applicants should enjoy helping residents and families, with standard office duties and a commitment to a respectful, drug-free workplace.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Job description

Brookdale is seeking a friendly Receptionist for our Columbus community. You will greet visitors, direct calls, sort mail, and support basic clerical tasks to keep the community running smoothly. This role emphasizes hospitality, clear communication, and teamwork in a senior living environment. Extensive training and benefits accompany this position.

Applicants should enjoy helping residents and families, with standard office duties and a commitment to a respectful, drug-free workplace.