Guest Experience Concierge – Front Desk

Driftwood Hospitality Management; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a Full-Time Front Desk Representative for the Pittsburgh Sheraton in Pennsylvania. Responsibilities include greeting guests, managing check-in/check-out, and ensuring excellent customer service throughout the guests' stay.

Ideal candidates should have a high school diploma, strong communication skills, and prior hospitality experience is preferred. The position offers a range of benefits including health insurance, 401(k), and employee discounts.

Qualifications

• Prior hospitality experience preferred.
• Ability to read, listen, and communicate effectively in English.
• Ability to access and input information using a computer system.

Responsibilities

• Greet and assist guests with check-in and check-out.
• Handle cash and maintain an accurate house bank.
• Field guest complaints and work to resolve issues.

Skills

Customer Service

Communication

Mathematical Skills

Problem Solving

Education

High school diploma or equivalent

Tools

Computer Systems

Calculator

Job description

Driftwood Hospitality Management is seeking a Full-Time Front Desk Representative for the Pittsburgh Sheraton in Pennsylvania. Responsibilities include greeting guests, managing check-in/check-out, and ensuring excellent customer service throughout the guests' stay.

Ideal candidates should have a high school diploma, strong communication skills, and prior hospitality experience is preferred. The position offers a range of benefits including health insurance, 401(k), and employee discounts.