Guest Experience Concierge - Front Desk

Talentify; Cary (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Free monthly Drybar services

Discounts on all retail products

Ongoing training and development

Energetic, team-oriented environment

Part of a fun and beauty-focused brand

Job summary

Drybar is seeking a friendly Front Desk Associate to be the first point of contact for guests and ensure an exceptional experience. You will manage appointments, handle transactions, and support retail sales while maintaining a welcoming atmosphere.

The role requires open availability and 1+ year in a customer-service setting. salon experience is a plus, but not required. Join a team-focused brand that emphasizes training and a positive workplace culture.

Qualifications

• Open availability is required.
• 1+ year of experience in a fast-paced, customer-service-focused environment.
• Strong customer service skills and the ability to multitask.

Responsibilities

• Create a warm, welcoming experience for every client from the moment they arrive.
• Manage appointments, check-ins, check-outs, and transactions.
• Operate the point-of-sale system accurately and efficiently.
• Answer questions and help clients with their needs.
• Resolve issues using sound judgment and available resources.
• Support retail sales and help clients discover products that complement their Drybar experience.
• Collaborate with the salon team to deliver an exceptional guest experience.

Skills

Open availability

1+ year experience

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Drybar is seeking a friendly Front Desk Associate to be the first point of contact for guests and ensure an exceptional experience. You will manage appointments, handle transactions, and support retail sales while maintaining a welcoming atmosphere.

The role requires open availability and 1+ year in a customer-service setting. salon experience is a plus, but not required. Join a team-focused brand that emphasizes training and a positive workplace culture.