Guest Experience Concierge for Tours & Reservations

Capital Vacations; North Myrtle Beach (SC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 60 days

401k

PTO

Employee Travel Perks

Job summary

Capital Vacations in North Myrtle Beach, SC seeks an energetic guest services coordinator to welcome guests, manage check-ins, handle payments, book lodging and entertainment itineraries, and provide area information. You will prepare daily reports, answer calls, and liaise with management to ensure a smooth guest experience.

Requirements include a High School Diploma or GED and prior administrative experience.

Qualifications

• Customer service experience preferred.
• Administrative duties experience preferred.

Responsibilities

• Greet and check-in guests.
• Assist guests with payments, pre-authorize payments, reservations, and itinerary planning for shows, attractions, and restaurants.
• Run and prepare opening/closing reports.
• Answer phones and relay information to management.
• Provide local area information and directions to guests.
• Coordinate with Sales Manager on gifts for New Owners.
• Maintain lobby area and stock literature.
• Other duties as assigned.

Skills

Customer service

Administrative support

Education

High School Diploma or GED

Job description

Capital Vacations in North Myrtle Beach, SC seeks an energetic guest services coordinator to welcome guests, manage check-ins, handle payments, book lodging and entertainment itineraries, and provide area information. You will prepare daily reports, answer calls, and liaise with management to ensure a smooth guest experience.

Requirements include a High School Diploma or GED and prior administrative experience.