Guest Experience Concierge — Flexible Schedule

Marriott Ownership Resorts, Inc.; Myrtle Beach (SC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Help

Growth and Development Opportunities

Job summary

Marriott Vacations Worldwide seeks a Guest Relations Coordinator in Myrtle Beach to assist Owners/guests with experiences, events, and memorable vacation memories. You will provide concierge-style services, engage guests, and share information about amenities and local attractions.

The role emphasizes professional, friendly customer interactions, flexibility to weekend/holiday schedules, and adherence to company standards to ensure guest satisfaction.

Qualifications

• Excellent written and verbal communication skills.
• Ability to provide concierge-style services and information.

Responsibilities

• Communicates with preview tour customers by telephone before their scheduled arrival and tour date.
• Offers Concierge-style services to guests on promotional vacation packages.
• Provides detailed information about property amenities.
• Engages customers in conversation regarding their stay, property services, and area attractions/offerings.
• Identifies and fulfills guests' needs in a professional, timely manner.

Skills

Communication skills

Concierge style

Phone etiquette

Job description

Marriott Vacations Worldwide seeks a Guest Relations Coordinator in Myrtle Beach to assist Owners/guests with experiences, events, and memorable vacation memories. You will provide concierge-style services, engage guests, and share information about amenities and local attractions.

The role emphasizes professional, friendly customer interactions, flexibility to weekend/holiday schedules, and adherence to company standards to ensure guest satisfaction.