Guest Services Concierge — Daily Pay & Benefits

Joella Pure Cosmetics; Surfside (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

Life Insurance

401k

PTO

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount Marketplace

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team. The role focuses on greeting guests, managing front desk operations, VIP escorts, and handling inquiries with a friendly, professional demeanor.

We offer a comprehensive benefits package including daily pay options, telemedicine, multiple health and life insurance plans, 401k with company match, PTO, holiday pay, pet insurance, employee assistance program, and various discounts.

Qualifications

• Minimum of 1 year in Front Desk Operations
• In-depth knowledge of hotel Front Desk operations
• Minimum of High School education

Responsibilities

• Greets guests as they arrive, focus on personal recognition
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities
• Escort VIPs to room and check them in prior to arrival
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
• Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
• Keep front desk area clean and organized
• Assisting with lobby activation as needed
• Utilize proper procedures when handling guest PPI data
• Follow checklist when going through check in or check out with guest . Always retrieve necessary identification documents and form of payment upon arrival
• Attends promptly to guest needs and inquiries
• Perform various other duties as assigned
• Perform various other duties as assigned to meet business objectives

Skills

Front desk operations

Customer service

Basic computer skills

Verbal and written communication

Education

High school diploma

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team. The role focuses on greeting guests, managing front desk operations, VIP escorts, and handling inquiries with a friendly, professional demeanor.

We offer a comprehensive benefits package including daily pay options, telemedicine, multiple health and life insurance plans, 401k with company match, PTO, holiday pay, pet insurance, employee assistance program, and various discounts.