Guest Experience Concierge - Car Rentals

National Car Rental; Indianapolis (IN); On-site; USD 13,776 - 30,307; Full time

Benefits offered by this job

Paid time off

Rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental is hiring a Greeter at the Indianapolis Airport (7801 Col H Weir Cook Mem Dr, Suite 151). You will welcome members, assist with the Emerald Aisle rental process and direct customers to service points to ensure quick transactions.

The role emphasizes friendly, efficient service, meeting club member needs and maintaining a positive environment. Compensation is $16 per hour with offered benefits and schedules listed in the posting.

Qualifications

• 1 year or more of customer service retail or administrative support experience.
• High school diploma or GED required.
• Must be at least 18 years old and authorized to work in the United States.

Responsibilities

• Greet customers and assist with Emerald Aisle and overall rental process.
• Direct customers to exit booth and provide directions as needed.
• Answer questions to minimize counter visits and ensure efficient service.
• Maintain Emerald Aisle and keep fleet clean and well-presented.
• Ensure all hangtag and rental paperwork is accurate and complete.
• Maintain regular attendance and punctuality and perform miscellaneous duties as assigned.

Skills

Customer service

Retail experience

Administrative support

Education

High School Diploma or GED

Job description

National Car Rental is hiring a Greeter at the Indianapolis Airport (7801 Col H Weir Cook Mem Dr, Suite 151). You will welcome members, assist with the Emerald Aisle rental process and direct customers to service points to ensure quick transactions.

The role emphasizes friendly, efficient service, meeting club member needs and maintaining a positive environment. Compensation is $16 per hour with offered benefits and schedules listed in the posting.