Airport Car Rental Concierge – Emerald Aisle Guest Experience

National Car Rental; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at Austin Bergstrom International Airport seeks a friendly Greeter to provide welcoming service and efficient assistance during the rental process. You will greet members, guide them to vehicles and direct them to exits and return directions as needed.

The role supports the Emerald Aisle program, helps maintain a clean fleet, and emphasizes quick, courteous transactions. Training is provided, with a starting pay of $16 per hour.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• High School Diploma or GED required.
• 3–6 months of customer service or sales experience in retail or guest services.

Responsibilities

• Greet and assist members; direct customers and provide directions.
• Keep Emerald Aisle and vehicle supply organized and clean.
• Respond to questions and concerns to minimize counter visits.
• Maintain punctual attendance and perform related duties as needed.

Skills

Customer service

Retail experience

Guest services

Education

High School Diploma or GED

Job description

National Car Rental at Austin Bergstrom International Airport seeks a friendly Greeter to provide welcoming service and efficient assistance during the rental process. You will greet members, guide them to vehicles and direct them to exits and return directions as needed.

The role supports the Emerald Aisle program, helps maintain a clean fleet, and emphasizes quick, courteous transactions. Training is provided, with a starting pay of $16 per hour.