Guest Experience Concierge

Lm Services Corporation; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

LM Services Corporation is seeking a Front Desk Agent to warmly greet guests, assist with registrations, and manage check-in/check-out processes. You will input data, verify guest details, and provide information on local attractions, ensuring smooth service and high guest satisfaction.

You will also handle payments, respond to inquiries, and support front desk operations as needed. The role requires staying calm during peak times, accuracy in data entry, and courteous communication in English.

Qualifications

• Ability to greet guests warmly and verify information accurately.
• Proficient data entry and basic arithmetic for billing and room charges.
• Excellent communication skills and ability to handle inquiries tactfully.

Responsibilities

• Greet and register guests, provide information on facilities and local attractions.
• Input guest data and complete reservation and checkout processes.
• Handle payments, process vouchers, and balance house accounts.
• Answer phones promptly and relay messages accurately to guests.
• Maintain a neat front desk area and assist other staff as needed.

Skills

Guest Services

Data Entry

Telephone Etiquette

Cash Handling

Multi-tasking

Job description

LM Services Corporation is seeking a Front Desk Agent to warmly greet guests, assist with registrations, and manage check-in/check-out processes. You will input data, verify guest details, and provide information on local attractions, ensuring smooth service and high guest satisfaction.

You will also handle payments, respond to inquiries, and support front desk operations as needed. The role requires staying calm during peak times, accuracy in data entry, and courteous communication in English.