Guest Experience Concierge

Viva Senior Living At South Bend; South Bend (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Viva Senior Living At South Bend is seeking a friendly Concierge to join our team in South Bend, IN. You will greet guests, offer information on local attractions and dining, and coordinate with other departments to ensure seamless guest experiences.

We value organized individuals with strong communication skills who can multitask in a fast-paced environment while maintaining a welcoming atmosphere for residents and visitors alike.

Qualifications

• Excellent customer service skills with a friendly and approachable attitude.
• Ability to multitask and prioritize responsibilities.
• Strong organizational skills and attention to detail.
• Effective communication skills, both verbal and written.
• Previous experience in hospitality or customer-facing roles is a plus.

Responsibilities

• Greet and assist guests with a warm and professional demeanor.
• Provide information about local attractions, dining, and transportation options.
• Manage guest requests promptly and efficiently.
• Coordinate with other departments to ensure seamless guest experiences.
• Maintain an organized workspace and keep accurate records of guest interactions.
• Handle multiple tasks simultaneously in a fast-paced environment.

Job description

Viva Senior Living At South Bend is seeking a friendly Concierge to join our team in South Bend, IN. You will greet guests, offer information on local attractions and dining, and coordinate with other departments to ensure seamless guest experiences.

We value organized individuals with strong communication skills who can multitask in a fast-paced environment while maintaining a welcoming atmosphere for residents and visitors alike.