Guest Experience Concierge

Troon International; Prescott (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier guest services provider in Prescott is seeking a Guest Services Associate. The role includes assisting guests by providing information about the resort's facilities and local attractions, managing reservations, and answering inquiries. The ideal candidate will have a high school diploma or GED, and the ability to communicate effectively in English. This position may involve lifting and a moderate noise level. The company promotes a diverse work environment and is an equal opportunity employer.

Qualifications

• High school diploma or GED or equivalent combination of education and experience.
• Ability to read and speak English may be required.
• Experience in guest services or related field preferred.

Responsibilities

• Promotes resort’s facilities and area attractions.
• Serves as a local information source for guests.
• Answers all incoming calls to the guest service desk.
• Assists guests with various services such as dining reservations.

Skills

Ability to read and speak English

Ability to use internet

Education

High school diploma or GED

Job description

A premier guest services provider in Prescott is seeking a Guest Services Associate. The role includes assisting guests by providing information about the resort's facilities and local attractions, managing reservations, and answering inquiries. The ideal candidate will have a high school diploma or GED, and the ability to communicate effectively in English. This position may involve lifting and a moderate noise level. The company promotes a diverse work environment and is an equal opportunity employer.