Guest Services Concierge - Flexible Schedule & Growth

Hotel Equities; Prescott (AZ); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Flexible schedule

Career Growth Opportunities

Job summary

A hotel management company is seeking a Guest Services Representative at Hotel St. Michael in Prescott, AZ. The role includes greeting guests, handling reservations, and providing exemplary customer service. Candidates should have a high school diploma, good communication skills, and be able to perform physical tasks. The position offers an hourly rate of $18 and various benefits like medical coverage, flexible scheduling, and career growth opportunities.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must possess extensive knowledge of hotel services and facilities.
• Moderate physical tasks including standing and mobility for up to 4 hours.

Responsibilities

• Greet and welcome guests upon arrival.
• Respond to guest complaints promptly and courteously.
• Assist guests with luggage and provide hotel information.

Skills

Good communication skills

Basic computer skills

Problem-solving abilities

Ability to work a flexible schedule

Education

High School diploma / Secondary qualification

Job description

A hotel management company is seeking a Guest Services Representative at Hotel St. Michael in Prescott, AZ. The role includes greeting guests, handling reservations, and providing exemplary customer service. Candidates should have a high school diploma, good communication skills, and be able to perform physical tasks. The position offers an hourly rate of $18 and various benefits like medical coverage, flexible scheduling, and career growth opportunities.