Guest Experience Concierge

Cooley LLP; Palo Alto (CA); On-site; USD 62,400 - 74,880; Full time

Benefits offered by this job

Comprehensive benefits package

20 days of Paid Time Off

10 paid holidays

Fertility benefits

Job summary

Cooley LLP is looking for a Guest Services Representative in Palo Alto to join the Facilities/Office Services Team. This role emphasizes establishing effective relationships with clients and providing outstanding customer service. Key responsibilities include assisting in logistics for meetings, managing reception duties, and maintaining a secure environment.

This position requires proficiency in Microsoft Office Suite and a background in customer service, with a salary range between $30.00 and $36.00 hourly.

Qualifications

• Proficiency in Microsoft Office suite required after orientation.
• Familiarity with making international and long-distance calls.
• Detail-oriented with excellent organizational skills.

Responsibilities

• Assist guests with inquiries and provide a welcoming environment.
• Coordinate logistics for meetings and functions.
• Administer the reception area ensuring security and order.

Skills

Proficiency in Microsoft Office Suite

Customer service experience

Excellent verbal skills

Detail-oriented

Education

Bachelor's degree

Tools

iManage

Job description

Cooley LLP is looking for a Guest Services Representative in Palo Alto to join the Facilities/Office Services Team. This role emphasizes establishing effective relationships with clients and providing outstanding customer service. Key responsibilities include assisting in logistics for meetings, managing reception duties, and maintaining a secure environment.

This position requires proficiency in Microsoft Office Suite and a background in customer service, with a salary range between $30.00 and $36.00 hourly.