Guest Experience Concierge

Sage Hospitality; North Dakota; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) with Employer Match

Paid Vacation and Sick Time

Hotel Discounts

Job summary

Sage Hospitality seeks a Front Desk Associate for Atterbury Hotel, Pittsburgh area. You will welcome guests, handle check-in/check-out, manage reservations and communicate hotel services with courtesy and accuracy.

Role requires cash handling experience, strong English communication, and the ability to multitask in a busy hotel environment. On-site position with benefits and growth opportunities.

Qualifications

• Must have high school graduate level mathematical aptitude and knowledge of cash handling procedures.
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• Must be fluent in oral and written English.

Responsibilities

• Greets and completes check-in procedures for arriving guests to ensure satisfaction.
• Handles check-out to close guest accounts and prepare rooms for next sale.
• Records cash and charges with accuracy using established procedures.
• Answers inquiries and processes reservations, communicating rates and options.
• Maintains guest relations with timely, knowledgeable responses in person and by phone.
• Operates PBX, schedules wake-up calls, and assists with guest needs.
• Controls cash transactions following hotel policy and keeps accurate records.
• Maintains a friendly, cheerful demeanor at all times.

Skills

Cash handling

Guest service

English fluent

Multi-tasking

Communications

Education

High School diploma or equivalent

Job description

Sage Hospitality seeks a Front Desk Associate for Atterbury Hotel, Pittsburgh area. You will welcome guests, handle check-in/check-out, manage reservations and communicate hotel services with courtesy and accuracy.

Role requires cash handling experience, strong English communication, and the ability to multitask in a busy hotel environment. On-site position with benefits and growth opportunities.