Guest Experience Concierge

Aimbridge Hospitality; Fort Myers (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Aimbridge Hospitality is hiring a Front Desk Agent at the Fort Myers property. You will welcome guests, check them in/out, and handle requests with warmth and efficiency, ensuring a smooth arrival and memorable departure. This role blends guest service excellence with practical front desk operations.

Ideal candidates have a high school diploma and some hotel experience, plus familiarity with front desk software and MS Office. Competitive benefits apply after a brief waiting period.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message across - clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is hiring a Front Desk Agent at the Fort Myers property. You will welcome guests, check them in/out, and handle requests with warmth and efficiency, ensuring a smooth arrival and memorable departure. This role blends guest service excellence with practical front desk operations.

Ideal candidates have a high school diploma and some hotel experience, plus familiarity with front desk software and MS Office. Competitive benefits apply after a brief waiting period.