Guest Experience Concierge

Schulte Restaurant Group; Florida; Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Health insurance

Life insurance

401k plan

Paid Time Off

Holiday pay

Pet insurance

Employee Assistance Program

Discounts

Job summary

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team at DT Hollywood Beach. You will greet guests, assist with check-in/check-out, and deliver outstanding hospitality to ensure memorable stays for every guest.

We offer Daily Pay, multiple health and life insurance options, a 401(k) with company match, PTO, holiday pay, pet insurance, and an Employee Assistance Program.

Qualifications

• Minimum 1 year in Front Desk operations
• Knowledge of hotel front desk operations
• High School education required

Responsibilities

• Greet guests on arrival with personal recognition
• Assist with welcome amenities
• Escort VIPs to rooms and check-in
• Answer phones within three rings with a smile
• Maintain front desk area clean and organized
• Assist with lobby activation as needed
• Handle guest PII data securely
• Process check-in/check-out with proper identification and payment
• Respond promptly to guest needs
• Perform other duties as assigned

Skills

Basic computer skills

Effective communication

Guest service

Attention to detail

Education

High School education

Front Desk operations knowledge

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team at DT Hollywood Beach. You will greet guests, assist with check-in/check-out, and deliver outstanding hospitality to ensure memorable stays for every guest.

We offer Daily Pay, multiple health and life insurance options, a 401(k) with company match, PTO, holiday pay, pet insurance, and an Employee Assistance Program.