Guest Experience Concierge

BENCHMARK; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Local discounts

Employee rates on hotel stays

Job summary

BENCHMARK in Chicago seeks a Front Desk Agent to provide exceptional customer service and create a memorable first impression for guests. Responsibilities include checking guests in, resolving issues, and promoting hotel programs.

The ideal candidate should have a high school diploma, strong communication skills, and a desire to positively impact others. Benefits include comprehensive health insurance, retirement plans, and paid time off.

Qualifications

• Must possess excellent verbal and written communication skills.
• Ability to stand for the duration of the shift.
• Strong desire to make an impact on other people.

Responsibilities

• Provide exceptional customer service and ensure guest satisfaction.
• Check guests in and fulfill special requests.
• Resolve problems and improve guest experiences.

Skills

Customer service skills

Communication skills

Computer skills

Engaging personality

Ability to work in fast-paced setting

Education

High school diploma or equivalent

Job description

BENCHMARK in Chicago seeks a Front Desk Agent to provide exceptional customer service and create a memorable first impression for guests. Responsibilities include checking guests in, resolving issues, and promoting hotel programs.

The ideal candidate should have a high school diploma, strong communication skills, and a desire to positively impact others. Benefits include comprehensive health insurance, retirement plans, and paid time off.