Weekend Front Desk Associate - Guest Experience

MHC Property Management, LP; Apache Junction (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Equity Lifestyle Properties is hiring for the Front Desk - Weekends in Apache Junction, Arizona. Our Front Desk Clerks provide exceptional customer service to create memorable guest and resident experiences.

Your role includes acting as the property liaison, answering questions in person and by phone, processing payments, and running reports. You will work with the Property Manager to address inquiries promptly and maintain office efficiency.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison, providing guests and residents with information in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Coordinate with the Property Manager and communicate frequently to address inquiries promptly.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma

Tools

Computers/IT systems

Job description

Equity Lifestyle Properties is hiring for the Front Desk - Weekends in Apache Junction, Arizona. Our Front Desk Clerks provide exceptional customer service to create memorable guest and resident experiences.

Your role includes acting as the property liaison, answering questions in person and by phone, processing payments, and running reports. You will work with the Property Manager to address inquiries promptly and maintain office efficiency.