Guest Experience Concierge

St Albans Sporting Club; Atlanta (GA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Dynamic team

Job summary

The Indigo Road Hospitality Group is seeking a motivated Concierge to join our front desk team in Atlanta. You will ensure guest comfort and satisfaction, greeting guests, handling requests, and coordinating transportation and local recommendations.

We value friendly, proactive service, clear communication, and the ability to manage tasks in a fast-paced hospitality environment. This full-time role offers competitive pay, benefits, and growth opportunities across IRHG's 30+ locations.

Qualifications

• Experience in guest-facing roles is preferred.
• Excellent communication and interpersonal skills.
• Ability to manage multiple guest requests with attention to detail.
• Positive, friendly, and proactive mindset in a hotel setting.

Responsibilities

• Greet guests and provide a warm welcome at the front desk.
• Manage guest concerns and complaints with professionalism.
• Take messages and relay information accurately.
• Handle mail, luggage, and deliveries for guests.

Skills

Guest service

Communication

Problem solving

Multitasking

Job description

The Indigo Road Hospitality Group is seeking a motivated Concierge to join our front desk team in Atlanta. You will ensure guest comfort and satisfaction, greeting guests, handling requests, and coordinating transportation and local recommendations.

We value friendly, proactive service, clear communication, and the ability to manage tasks in a fast-paced hospitality environment. This full-time role offers competitive pay, benefits, and growth opportunities across IRHG's 30+ locations.