Guest Experience & Checkout Specialist

Target; Orlando (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

Target in Orlando is looking for a friendly Guest Advocate to help guests with everyday shopping and digital tools. You will greet guests, resolve questions, and guide them to offers, apps, and services while maintaining a fast, welcoming environment.

You will work as part of a team, stay adaptable to busy times, and keep areas clean and stocked. This role emphasizes service, safety, and a positive guest experience every day.

Qualifications

• Excellent communication and positive language toward guests.
• Welcoming attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Ability to educate guests about products and services.
• Comfort using handheld scanners and store devices.
• Ability to work independently or in a team.
• Stay focused in a fast-paced environment and handle multiple tasks.

Responsibilities

• Demonstrate a service culture and deliver the service standard.
• Greet guests and assist with daily tasks.
• Assist guests with promos, loyalty programs and app features.
• Know store tools, products and services to resolve issues.
• Scan and bag items accurately and safely.
• Minimize guest wait time while maintaining accuracy.
• Explain Target app features like Wallet and order options.
• Follow policies and escalate with Leaders when needed.
• Keep a clean, organized work area.
• Flexible schedule including nights and weekends.

Skills

Communication

Customer service

Teamwork

Problem solving

Job description

Target in Orlando is looking for a friendly Guest Advocate to help guests with everyday shopping and digital tools. You will greet guests, resolve questions, and guide them to offers, apps, and services while maintaining a fast, welcoming environment.

You will work as part of a team, stay adaptable to busy times, and keep areas clean and stocked. This role emphasizes service, safety, and a positive guest experience every day.