Guest Experience & Checkout Specialist

Michaels Stores; Colorado Springs (CO); On-site; USD 2,088,000 - 2,438,000; Full time

Benefits offered by this job

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurances

Employee discounts

Job summary

The Michaels Companies Inc. is seeking a store team member at our Colorado Springs, CO location. You will help customers locate products, provide solutions, and ensure a fast, friendly checkout experience.

You will participate in unloading trucks, stocking, and maintaining planograms to keep the store well-merchandised. Responsibilities include engaging customers in our Rewards program, assisting with BOPIS and SFS services, and adhering to SOPs while promoting a positive store environment.

Qualifications

• Retail and/or customer service experience preferred.
• Availability for nights, weekends and early mornings.

Responsibilities

• Help customers locate products and provide solutions.
• Handle fast, friendly checkout with cash handling to standards.
• Enroll customers in Rewards and Private Label Credit Cards.
• Support Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Assist with truck unloading, stocking, and planogram duties.

Skills

Customer service

Cash handling

Product knowledge

Job description

The Michaels Companies Inc. is seeking a store team member at our Colorado Springs, CO location. You will help customers locate products, provide solutions, and ensure a fast, friendly checkout experience.

You will participate in unloading trucks, stocking, and maintaining planograms to keep the store well-merchandised. Responsibilities include engaging customers in our Rewards program, assisting with BOPIS and SFS services, and adhering to SOPs while promoting a positive store environment.