Seasonal Stocker & Customer Experience Specialist

Michaels Stores; Colorado Springs (CO); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

401(k) with employer match

Tuition assistance

Job summary

Michaels in Colorado Springs seeks a friendly team member to assist customers, help locate products, and ensure a fast checkout with proper cash handling. You’ll support BOPIS/SFS, stock replenishment, and keep the store well merchandised and in stock.

The role emphasizes cash accuracy, safety and SOP adherence, with cross-training in Custom Framing. Expect standing, walking the store, and occasional early mornings, nights or weekends.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast checkout with cash handling to standards.
• Engage customers in Rewards and Private Label Credit Card enrollments.
• Educate customers on VOC survey.
• Assist with BOPIS and Ship From Store processes.
• Participate in truck unload, stocking and planograms.
• Maintain store recovery and in-stock conditions; support shrink and safety.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Job description

Michaels in Colorado Springs seeks a friendly team member to assist customers, help locate products, and ensure a fast checkout with proper cash handling. You’ll support BOPIS/SFS, stock replenishment, and keep the store well merchandised and in stock.

The role emphasizes cash accuracy, safety and SOP adherence, with cross-training in Custom Framing. Expect standing, walking the store, and occasional early mornings, nights or weekends.