Guest Experience Champion - Flexible Shifts & Training

Target; Minot (ND); On-site; USD 19,000 - 27,000; Full time

Job summary

Target is seeking a Guest Advocate to greet guests, assist with shopping, and ensure a friendly, efficient experience at checkouts, drive-up, and order pickup.

You will adapt to different guest interactions, resolve issues, explain the benefits and loyalty programs, and help guests use the Target App and Wallet. This role emphasizes teamwork, safety and a positive attitude, with comprehensive training provided.

Qualifications

• Interacting with guests to build a welcoming experience.
• Resolving guest concerns with problem-solving skills.
• Adapting to different guest interactions and situations.
• Promoting and explaining benefits, offerings and services.
• Communicating effectively to deliver a great guest experience.

Responsibilities

• Create a friendly guest experience and greet guests.
• Help guests find items and resolve issues for a smooth shopping experience.
• End each interaction with a sincere thank you.
• Support team and assist peers when needed.
• Explain features and how to use services like Order Pick-Up and Drive Up.

Skills

Guest interaction

Problem solving

Adaptability

Promote benefits

Customer service

Teamwork

Tools

Handheld scanners

Target App

Job description

Target is seeking a Guest Advocate to greet guests, assist with shopping, and ensure a friendly, efficient experience at checkouts, drive-up, and order pickup.

You will adapt to different guest interactions, resolve issues, explain the benefits and loyalty programs, and help guests use the Target App and Wallet. This role emphasizes teamwork, safety and a positive attitude, with comprehensive training provided.