Guest Experience Champion — Flexible Hours

Target; Waterford (CT); On-site; USD 25,000 - 38,000; Full time

Job summary

Target is hiring a Guest Advocate to join our Waterford, CT team. You will engage guests, promote loyalty programs and guide them through in-store and digital shopping experiences. Training is provided to help you develop the skills needed to deliver outstanding service.

You will greet guests, assist with finding items, resolve issues, and explain features like Order Pick Up and Drive Up. A flexible schedule, teamwork, and a positive attitude are essential.

Qualifications

• Excellent communication with guests and team members.
• Friendly, welcoming attitude and strong service orientation.
• Attention to detail and the ability to multitask in a fast-paced retail environment.
• Willingness to educate guests and explain store offerings and apps.

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting guests.
• Help guests find what they need and resolve issues to smooth the shopping journey.
• End every transaction with a sincere thank you and assist with returns or exchanges as needed.
• Maintain store cleanliness and assist with stocking during open hours.
• Promote Target benefits and help guests enroll in loyalty programs and use digital features.

Skills

Communication

Customer service

Teamwork

Multidevice communication

Attention to detail

Problem solving

Adaptability

Job description

Target is hiring a Guest Advocate to join our Waterford, CT team. You will engage guests, promote loyalty programs and guide them through in-store and digital shopping experiences. Training is provided to help you develop the skills needed to deliver outstanding service.

You will greet guests, assist with finding items, resolve issues, and explain features like Order Pick Up and Drive Up. A flexible schedule, teamwork, and a positive attitude are essential.