Guest Advocate — Flexible, Fast-Paced Customer Experience

Target; Waterbury (CT); On-site; USD 25,000 - 37,000; Full time

Job summary

Target in Waterbury, CT is seeking a Guest Advocate to provide an outstanding guest experience. You will greet guests, assist with finding products, resolve issues, and help guests use the Target App and loyalty programs. The role emphasizes teamwork, accuracy at checkout, and a friendly, efficient service approach.

This position involves flexible shifts, including nights and weekends, with a focus on safety and a positive shopping experience for every guest.

Qualifications

• Excellent guest service and communication skills.
• Ability to assist guests with a friendly, efficient approach.
• Comfort with a fast-paced retail environment and flexible shifts.

Responsibilities

• Greet guests and deliver a welcoming, inspiring service.
• Assist guests in finding what they need and resolve issues.
• End every transaction with a sincere thank you.
• Scan, bag items efficiently and maintain accuracy.
• Explain promos and how to use the Target App and loyalty programs.
• Support team and adapt to guest needs while upholding safety.

Skills

Guest interaction

Problem solving

Teamwork

Flexible schedule

Customer service

Multitasking

Communication

Tools

Handheld scanners

Target App

Job description

Target in Waterbury, CT is seeking a Guest Advocate to provide an outstanding guest experience. You will greet guests, assist with finding products, resolve issues, and help guests use the Target App and loyalty programs. The role emphasizes teamwork, accuracy at checkout, and a friendly, efficient service approach.

This position involves flexible shifts, including nights and weekends, with a focus on safety and a positive shopping experience for every guest.