Guest Experience Champion - Flexible Hours

Target; Royersford (Montgomery County); On-site; USD 19,000 - 27,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, answer questions, and resolve concerns with a friendly, helpful approach. The role supports in-store and digital services, including Drive Up and Order Pickup, while promoting Target’s loyalty programs and app features.

You're expected to work a flexible schedule, stay organized, and assist team members to maintain a positive guest experience across high-traffic periods.

Qualifications

• Excellent guest communication and interaction with customers.
• Ability to resolve guest concerns with courtesy and efficiency.
• Adaptability to fast-paced, physically active work.
• Willingness to learn and explain store services and benefits.

Responsibilities

• Greet guests and assist with finding products or resolving issues.
• Ensure quick, friendly checkout and accurate transactions.
• Explain current promos, loyalty programs and app features.
• Scan and bag items efficiently; assist with returns and exchanges.
• Support teammates and maintain a clean, organized work area.
• Comply with safety policies and store procedures.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Flexible schedule

Attention to detail

Multitasking

Tools

Handheld scanners

Target App

Job description

Target is seeking a Guest Advocate to welcome guests, answer questions, and resolve concerns with a friendly, helpful approach. The role supports in-store and digital services, including Drive Up and Order Pickup, while promoting Target’s loyalty programs and app features.

You're expected to work a flexible schedule, stay organized, and assist team members to maintain a positive guest experience across high-traffic periods.