Guest Experience Champion - Flexible Hours

Target; Santa Clara (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Target in Santa Clara, CA is seeking a Guest Advocate to deliver an easy and inspiring shopping experience for guests. You will greet customers, help them locate products, explain benefits and loyalty programs, and complete transactions with accuracy while upholding safety standards.

The role emphasizes communication, teamwork, and adaptability with flexible hours including nights, weekends, and holidays. Training covers using the Target App and loyalty features to enhance guest satisfaction.

Qualifications

• Communicating effectively with guests using positive language and attentiveness
• Welcoming and helpful attitude toward guests and team members
• Attention to detail while prioritizing tasks
• Willing to educate guests and engage around products and services
• Ability to operate handheld scanners and other technology devices
• Ability to work independently and in a team
• Maintain focus in a fast-paced environment and handle multiple tasks

Responsibilities

• Create an easy, inspiring guest experience by greeting guests and assisting them
• Help guests find items and resolve issues to ensure a smooth shopping experience
• Explain benefits, promotions and loyalty programs to guests
• Scan and bag items accurately and efficiently
• Maintain a clean and safe work area and assist teammates as needed
• Support guest services like order pickup, Drive Up and returns

Skills

Guest communication

Problem solving

Teamwork

Customer service

Attention to detail

Multitasking

Adaptability

Communication efficiency

Tools

Handheld scanners

Job description

Target in Santa Clara, CA is seeking a Guest Advocate to deliver an easy and inspiring shopping experience for guests. You will greet customers, help them locate products, explain benefits and loyalty programs, and complete transactions with accuracy while upholding safety standards.

The role emphasizes communication, teamwork, and adaptability with flexible hours including nights, weekends, and holidays. Training covers using the Target App and loyalty features to enhance guest satisfaction.