Guest Experience Champion — Flexible Hours

Target; Pittsburgh (Allegheny County); On-site; USD 19,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate to greet and assist guests, helping them find products and resolve issues for a positive shopping experience. You will learn to use the Target App and support services like Drive Up and Order Pickup.

The role requires strong communication, a friendly attitude, and the ability to adapt in a fast-paced retail environment. Flexible scheduling including nights and weekends is common.

Qualifications

• Excellent communication and welcoming attitude to guests.
• Able to stay composed and solve problems in a fast-paced environment.
• Flexible with shifts including nights, weekends and holidays.

Responsibilities

• Create an easy, inspiring and friendly guest experience.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you and greet guests.
• Support guest services such as order pick up, Drive Up, and online ordering.
• Promote loyalty benefits and assist with sign-up and usage as needed.

Skills

Customer service

Communication

Teamwork

Adaptability

Problem solving

Multi-device usage

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to greet and assist guests, helping them find products and resolve issues for a positive shopping experience. You will learn to use the Target App and support services like Drive Up and Order Pickup.

The role requires strong communication, a friendly attitude, and the ability to adapt in a fast-paced retail environment. Flexible scheduling including nights and weekends is common.