Guest Experience Champion — Flexible Hours

Target; Culver City (CA); On-site; USD 55,104,000 - 59,512,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, answer questions, and assist with purchases in a fast-paced store environment. You will guide guests on using the Target App, loyalty programs, and curbside or drive-up options while maintaining a clean, safe store atmosphere.

Excellent communication and a customer-first mindset are essential, along with the ability to adapt to varying guest needs and collaborate with team members to deliver a seamless shopping experience.

Qualifications

• Communicating effectively using positive language and attentiveness to guests' needs.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to use handheld scanners and Target app as directed.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by greeting guests and assisting with needs.
• Help guests find products and resolve issues to ensure a smooth shopping experience.
• End every guest interaction with a sincere thank you and follow store policies.
• Support team members and maintain a positive attitude during shifts.
• Explain promos, loyalty benefits and how to use in-store and digital features.

Skills

Communication

Guest-focused

Attention to detail

Tech proficiency

Tools

Handheld scanners

Target App

Job description

Target is seeking a Guest Advocate to welcome guests, answer questions, and assist with purchases in a fast-paced store environment. You will guide guests on using the Target App, loyalty programs, and curbside or drive-up options while maintaining a clean, safe store atmosphere.

Excellent communication and a customer-first mindset are essential, along with the ability to adapt to varying guest needs and collaborate with team members to deliver a seamless shopping experience.