Guest Experience Champion - Flexible Hours

Target; Portage (MI); On-site; USD 18,000 - 25,000; Full time

Job summary

Target is seeking a Guest Advocate to ensure a welcoming and efficient guest experience in a fast-paced store environment. You will greet guests, assist with finding items, and help guests understand available services such as Drive Up, Order Pick Up, and the Target App.

Responsibilities include resolving guest concerns, promoting store loyalty programs, and maintaining a clean, safe work area while supporting teammates and staying adaptable to changing guest needs.

Qualifications

• Excellent guest service and communication skills.
• Ability to solve problems and resolve guest concerns.
• Willingness to learn and adapt in a fast-paced store.
• Able to work a flexible schedule including nights and weekends.

Responsibilities

• Greet guests and deliver a friendly, helpful interaction.
• Assist guests in finding products and resolving issues.
• Explain store features, promos, and Target App usage to guests.
• Process returns and exchanges following Target policies.
• Maintain a clean, safe work area and assist team members as needed.

Skills

Guest service

Communication

Teamwork

Problem solving

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to ensure a welcoming and efficient guest experience in a fast-paced store environment. You will greet guests, assist with finding items, and help guests understand available services such as Drive Up, Order Pick Up, and the Target App.

Responsibilities include resolving guest concerns, promoting store loyalty programs, and maintaining a clean, safe work area while supporting teammates and staying adaptable to changing guest needs.