Guest Experience Champion — Flexible Hours

Target

Atlanta (GA)

On-site

USD 19,000 - 28,000

Full time

4 days ago
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Job summary

Target is hiring a Guest Advocate in Atlanta, GA. This role focuses on creating a welcoming guest experience, helping guests with inquiries, and guiding them through store services like Order Pick-Up and Drive Up.

You will promote loyalty programs and assist with returns, while maintaining safety and efficiency on the floor. The position requires strong communication, a friendly demeanor, and the ability to multitask in a busy environment.

Qualifications

  • Excellent communication and guest service orientation.
  • Welcoming and helpful attitude toward guests and teammates.
  • Attention to detail while prioritizing tasks.
  • Willingness to educate guests about products and services.
  • Ability to use handheld scanners and store tech as directed.
  • Ability to work independently and as part of a team.
  • Stay focused and composed in a fast-paced environment.

Responsibilities

  • Demonstrate a service culture focused on guest experience and service standards.
  • Greet guests and assist with daily tasks to create a welcoming environment.
  • Engage with guests to understand their needs and resolve concerns.
  • Inform guests about current promos, store activities, and events.
  • Know products, services, and tools to help guests and improve their experience.
  • Explain and promote Target Loyalty benefits and assist with sign-up.
  • Assist with checkout and ensure accurate and efficient service.

Skills

Guest interaction
Communication
Problem solving
Teamwork

Job description

Target is hiring a Guest Advocate in Atlanta, GA. This role focuses on creating a welcoming guest experience, helping guests with inquiries, and guiding them through store services like Order Pick-Up and Drive Up.

You will promote loyalty programs and assist with returns, while maintaining safety and efficiency on the floor. The position requires strong communication, a friendly demeanor, and the ability to multitask in a busy environment.

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