Guest Experience Champion — Cozy Bakery Team Member

Bryant Park; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Staff discount across Ole & Steen

Paid time off

Commuter benefits

Gym benefits

Healthcare coverage up to 83%

Growth opportunities

Supportive team

Job summary

Ole & Steen in New York City is hiring a General Manager to lead one bakery and inspire the team to deliver warm hospitality, stellar pastries, coffee, and service. As GM, you’ll oversee daily operations, maintain standards, manage staff, and drive guest satisfaction in a fast-paced environment.

We offer a supportive team, growth opportunities, competitive benefits, and a vibrant, welcoming workplace. Join us to shape culture, mentor a diverse crew, and contribute to a beloved brand’s expansion

Qualifications

• Friendly, positive, and passionate about hospitality.
• Enjoy working with people and being part of a team.
• Passionate about food, coffee, and creating a welcoming environment.
• Thrive in a fast-paced setting.
• Reliable, energetic, and willing to roll up your sleeves.

Responsibilities

• Lead bakery team to deliver great pastries, coffee, and service.
• Maintain standards and ensure a warm, welcoming guest experience.
• Oversee daily operations and staff management in a fast-paced environment.

Skills

Hospitality

Teamwork

Guest service

Fast-paced

Job description

Ole & Steen in New York City is hiring a General Manager to lead one bakery and inspire the team to deliver warm hospitality, stellar pastries, coffee, and service. As GM, you’ll oversee daily operations, maintain standards, manage staff, and drive guest satisfaction in a fast-paced environment.

We offer a supportive team, growth opportunities, competitive benefits, and a vibrant, welcoming workplace. Join us to shape culture, mentor a diverse crew, and contribute to a beloved brand’s expansion