Guest Experience Champion - Cashier & Front-of-Store

Target; Matthews (NC); On-site; USD 22,000 - 25,000; Part time

Job summary

Target is hiring a Guest Advocate to help guests in-store, greet customers, and guide them through app features like Drive Up and Order Pick Up. You’ll support loyalty sign-ups, promotions, and product recommendations while ensuring a friendly, safe shopping environment.

You should enjoy helping others, thrive in a busy setting, and be flexible with hours, including nights and weekends. Training covers store procedures and guest services.

Qualifications

• Communicating and interacting with guests to build a welcoming guest experience.
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns.
• Adapting to different guest interactions and situations.
• Promoting and engaging around various benefits, offerings and services.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting and assisting guests, including guiding them to products and services.
• Greet guests and help resolve issues to ensure a smooth, quick shopping experience.
• Scan and bag items efficiently, while following safety standards.
• Explain and promote Target benefits, promos and loyalty programs.
• Support guest services such as Order Pick Up and Drive Up.
• Maintain a clean, safe work area and follow safety policies.

Skills

Communication

Guest service

Teamwork

Problem solving

Attention to detail

Tech literacy

Multi-tasking

Guest questions

Tools

Handheld scanners

Job description

Target is hiring a Guest Advocate to help guests in-store, greet customers, and guide them through app features like Drive Up and Order Pick Up. You’ll support loyalty sign-ups, promotions, and product recommendations while ensuring a friendly, safe shopping environment.

You should enjoy helping others, thrive in a busy setting, and be flexible with hours, including nights and weekends. Training covers store procedures and guest services.