Guest Experience Champion

Target; Winston-Salem (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

Target in Winston-Salem, NC is looking for a Guest Advocate to provide an easy, inspiring shopping experience. You will greet guests, help them find products, and explain benefits of Target services, including Drive Up, Order Pickup, and the Target Loyalty program.

This fast-paced role requires excellent communication, a friendly attitude, and the ability to multitask with handheld scanners and other technology. Training is provided, and schedules are flexible, including nights and weekends.

Qualifications

• Excellent communication with guests and team members.
• Welcoming and helpful attitude toward guests.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to communicate on multiple handheld devices and scanners.
• Work independently and with a team.
• Maintain focus in a fast-paced environment and complete tasks timely.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting guests and assisting with needs.
• Help guests find products and resolve issues for a smooth shopping experience.
• End each guest interaction with gratitude and courtesy.
• Support peers and other areas to maintain a positive attitude and teamwork.
• Promote current promotions, store activities and app features to guests.
• Explain loyalty programs and assist with sign-up and usage.

Skills

Communication

Customer service

Attention to detail

Education about products

Multitasking

Teamwork

Composure under pressure

Problem solving

Job description

Target in Winston-Salem, NC is looking for a Guest Advocate to provide an easy, inspiring shopping experience. You will greet guests, help them find products, and explain benefits of Target services, including Drive Up, Order Pickup, and the Target Loyalty program.

This fast-paced role requires excellent communication, a friendly attitude, and the ability to multitask with handheld scanners and other technology. Training is provided, and schedules are flexible, including nights and weekends.