Guest Experience Champion

Target; Sacramento (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Target is hiring a Guest Advocate in a fast-paced store environment. You will greet guests, help them find items, resolve issues, and ensure a smooth checkout while promoting Target benefits and loyalty programs.

Applicants should be flexible for nights, weekends, and holidays, and comfortable handling merchandise and using handheld scanners in a retail setting. Training will cover product knowledge and customer service standards.

Qualifications

• Communicating effectively with guests and team members.
• Welcoming and helpful attitude toward guests and colleagues.
• Attention to detail while prioritizing tasks.
• Willing to educate guests about products and services.
• Ability to communicate on multiple frequency devices and operate scanners.

Responsibilities

• Greet guests and deliver an easy, inspiring shopping experience.
• Help guests find items and resolve issues for a smooth checkout.
• End every guest transaction with a sincere thank you.
• Support team and assist peers while staying positive.
• Know and explain Target benefits, promos, and loyalty programs.

Skills

Effective communication

Welcoming attitude

Attention to detail

Guest education

Multi-device communication

Teamwork

Focus under pressure

Problem resolution

Tools

Handheld scanners

Job description

Target is hiring a Guest Advocate in a fast-paced store environment. You will greet guests, help them find items, resolve issues, and ensure a smooth checkout while promoting Target benefits and loyalty programs.

Applicants should be flexible for nights, weekends, and holidays, and comfortable handling merchandise and using handheld scanners in a retail setting. Training will cover product knowledge and customer service standards.