Guest Experience Champion

McDonald's; Richardson (TX); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision

401k with match

Paid time off

Job summary

McDonald’s is hiring a Guest Experience Leader in Richardson, TX. You will greet guests, assist with ordering, and help guests using kiosks while maintaining a welcoming atmosphere. You’ll check satisfaction, assist with kids’ needs, and communicate guest feedback to the team.

Join a fast-paced, team-oriented environment with growth opportunities and comprehensive benefits. You must be 18 or older to work at this restaurant.

Qualifications

• Excellent guest-facing communication and attitude.
• Ability to assist guests with ordering and kiosks.
• Willingness to learn and grow in a fast-paced team setting.

Responsibilities

• Greet guests and take orders while providing friendly service.
• Help guests navigate ordering kiosks and digital tools.
• Check guest satisfaction after order and resolve concerns.
• Ensure kids receive a kid treat when appropriate.
• Collaborate with restaurant team to share feedback and ideas.
• Assist with overall guest experience and operations.

Skills

Greet customers

Kiosk assistance

Customer service

Problem solving

Team communication

Tools

None

Job description

McDonald’s is hiring a Guest Experience Leader in Richardson, TX. You will greet guests, assist with ordering, and help guests using kiosks while maintaining a welcoming atmosphere. You’ll check satisfaction, assist with kids’ needs, and communicate guest feedback to the team.

Join a fast-paced, team-oriented environment with growth opportunities and comprehensive benefits. You must be 18 or older to work at this restaurant.