Guest Experience Lead: Flexible Scheduling & Service

McDonald’s; Hurst (TX); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/oreducat 

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Hurst, Texas is seeking a Guest Experience Leader. You’ll greet guests, ensure they enjoy their visit, and help maintain a welcoming, friendly restaurant environment across shifts.

You’ll be the solution when concerns arise, work closely with teammates, and share knowledge about promotions and the McDonald’s App to enhance guest experiences. The role offers competitive pay, benefits, and opportunities for training and advancement.

Qualifications

• Humble and hospitable demeanor.
• Passion for helping and serving others (customers and teammates).
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience and check in with guests to ensure they are enjoying themselves.
• Be the solution by handling guest concerns and resolving to their satisfaction.
• Support teamwork to maintain a welcoming, friendly, and clean restaurant environment.
• Promote McDonald’s App, Mobile Order & Pay benefits to guests.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Desire to learn and grow

Ability to communicate effectively and

Job description

McDonald’s in Hurst, Texas is seeking a Guest Experience Leader. You’ll greet guests, ensure they enjoy their visit, and help maintain a welcoming, friendly restaurant environment across shifts.

You’ll be the solution when concerns arise, work closely with teammates, and share knowledge about promotions and the McDonald’s App to enhance guest experiences. The role offers competitive pay, benefits, and opportunities for training and advancement.