Guest Experience Champion

Target; Midlothian (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate in Midlothian, VA to create an easy, inspiring guest experience. You will greet guests, help them find products, resolve issues, and explain features of services like Order Pick Up and Drive Up.

This role emphasizes teamwork, flexibility, fast-paced environments, and using handheld scanners and Target App features. Training is provided, and applicants should enjoy helping others and showing a welcoming attitude.

Qualifications

• Excellent guest service and communication skills.
• Able to work in a fast-paced environment with a flexible schedule.
• Willing to learn and use Target app features and services.
• Comfort with lifting up to 44 pounds and standing for long periods.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by greeting guests and assisting with needs.
• Help guests locate items and resolve issues to ensure smooth shopping.
• Explain and enroll guests in benefits, rewards, and app features.
• Scan and bag items efficiently and support drive-up and pickup services.

Skills

Guest interaction

Teamwork

Communication

Flexibility

Problem solving

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate in Midlothian, VA to create an easy, inspiring guest experience. You will greet guests, help them find products, resolve issues, and explain features of services like Order Pick Up and Drive Up.

This role emphasizes teamwork, flexibility, fast-paced environments, and using handheld scanners and Target App features. Training is provided, and applicants should enjoy helping others and showing a welcoming attitude.