Guest Experience Ambassador

Target; Richmond (VA); On-site; USD 18,000 - 26,000; Part time

Job summary

Target in Richmond, VA is hiring a Guest Advocate to help guests have a welcoming shopping experience. You will greet guests, assist finding items, resolve issues, and explain features like Order Pick-Up, Drive Up, and the Target App.

The role emphasizes teamwork, flexibility, and a service culture. You will learn about current promos, promotions, loyalty programs, and maintain store cleanliness, safety, and compliance.

Qualifications

• Strong communication and guest service mindset.
• Ability to work in a fast-paced, active retail environment.
• Willingness to work flexible hours, including nights and weekends.

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting.
• Help guests find items and resolve issues for a smooth visit.
• Explain store features and promotions; assist with loyalty sign-ups.
• Scan and bag items efficiently; maintain cleanliness and safety.
• Support teammates and adapt to changing guest needs.

Skills

Guest interaction

Customer service

Flexible schedule

Team collaboration

Tools

Handheld scanners

Target App

POS system

Job description

Target in Richmond, VA is hiring a Guest Advocate to help guests have a welcoming shopping experience. You will greet guests, assist finding items, resolve issues, and explain features like Order Pick-Up, Drive Up, and the Target App.

The role emphasizes teamwork, flexibility, and a service culture. You will learn about current promos, promotions, loyalty programs, and maintain store cleanliness, safety, and compliance.